Equine legal
helpline
At Harry Hall, we’re committed to helping our members enjoy their life with horses and ride safely.
We know that legal issues can crop up at any time and dealing with them can be stressful, so we’ve made access to confidential and expert advice easy for you.
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The Harry Hall legal helpline is available to all Gold and Platinum members
The legal helpline is operated by Epoq Legal. Its helpline professionals are experienced in all aspect of the law and offer sympathetic and jargon-free advice. They have a wealth of experience and deal with many equestrian issues including buying, selling or loaning a horse or pony, plus contractual or property disputes that may arise from the provision of stabling or livery
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Worried about a legal issue and don’t know where to turn?
You just need to pick up the phone and speak to a legal expert who can help you deal with any legal issue affecting both your personal and professional life, such as:
- Wills and estate planning
- Separation and divorce
- Disputes with suppliers or neighbours
- Landlord and tenant disputes
- Motoring fines
- Business terms and contracts
- Employee issues
- Bad debt management
Whatever your issue, there’s a legal professional on hand to explain your rights, as well as obligations, and offer practical advice and guidance on next steps.
or log in here
EPOQ Helpline articles and information
Here are 8 ways to use your free legal helpline, click the links to find out more....
Worried about a legal issue
Thinking of buying a horse
Loaning a horse - 5 tips for borrowers
Got an undeserved parking ticket
Where there's a will there's a way
Protecting future interests today
Flight delayed or cancelled
A dog attacked my horse
Calling Epoq
The Harry Hall legal helpline is available to all Gold and Platinum members with an active policy that commenced after 01/02/2023.
You can contact the helpline 9am to 5:30pm, Monday to Friday (excluding bank holidays).
From just £4.15 per month
become a Gold or Platinum Member
and enjoy exclusive benefits
Set up your membership in minutes, plus get a £10 shopping voucher
With the One Club membership you will save up to 30% thousands of equestrian products designed and recommended by our experts. Plus, to say thanks for joining we’ll email you a £10 e-shopping voucher to use on your first HarryHall.com order over £60.*
• The following members can contact the helpline 9am to 5:30pm, Monday to Friday (excluding bank holidays):
• Purchased or renewed a Gold, Gold Family, Gold Plus, Gold Plus Family, Platinum or Platinum Family Membership after 1st February 2023.
• Membership term is live, not cancelled and not in arrears.
• The legal helpline will require your membership number to enable you to use the service. This can be found in your welcome emails.
• Free advice is limited to a fair use policy of 20 minutes per call per member. We reserve the right to limit members to 2 calls per year.
• If multiple members contact the helpline in regards to the same case, Epoq Legal are unable to advise multiple people on the same case and will only be able to provide advice from the first point of contact. See below Service Provision.
• The legal helpline is operated by Epoq Legal who are authorised and regulated by the Solicitors Regulation Authority (SRA number 645296). EPOQ are not insured or set up to advise on legal issues in Isle of Man or Channel Islands.
• All calls are routed straight through to lawyers and if necessary a call back can be arranged, usually within the hour.
There may be circumstances in which the Epoq helpline is unable to provide you with legal advice. These circumstances are set out in the Terms of Use (a copy of which will be provided to you when you access the service). As an SRA regulated firm, Epoq is required to check that there is no conflict of interest between you and any other of its clients before it can accept your instructions to provide legal advice over the phone. A member of the Epoq team will let you know as quickly as possible if it is unable to act for you. If your legal issue involves someone else (the ‘other party’), please have their name and address to hand when you contact the helpline, as it won’t be able to provide advice until it has this information. Please note, where Epoq is unable to provide advice or refer you onto another law firm, due to conflict, the team will recommend you seek legal advice elsewhere.
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**Epoq is authorised and regulated by the Solicitors Regulation Authority (SRA number 645296). Epoq is not insured or set up to advise on legal issues in Isle of Man or Channel Islands.